SHIPPING POLICY
Shipping Policy
Effective Date: [18-03-2026]
1. Order Processing
- Orders are processed within 1–3 business days
- Orders placed on non-working days are processed on the next business day
2. Delivery Timeline
- Metro cities: 2–5 business days
- Non-metro locations: 4–7 business days
Delivery timelines are indicative and not guaranteed.
3. Shipping Charges
-
Prepaid Orders: Free shipping, no additional charges.
- COD Orders: Free shipping. A ₹100 COD handling fee applies, plus a ₹200 advance/token payment collected at checkout (adjusted against your order total). This is charged to confirm order authenticity and minimize non-delivery/RTOs.
4. Delivery & Risk
- Risk of loss transfers to customer upon delivery
- Delays caused by courier partners are beyond company control
5. Failed Delivery / RTO
If delivery fails due to customer unavailability/refusal:
- Order may be returned to origin
- Re-shipping charges shall be borne by the customer