SHIPPING POLICY

Shipping Policy

Effective Date: [18-03-2026]

1. Order Processing

  • Orders are processed within 1–3 business days
  • Orders placed on non-working days are processed on the next business day

2. Delivery Timeline

  • Metro cities: 2–5 business days
  • Non-metro locations: 4–7 business days

Delivery timelines are indicative and not guaranteed.


3. Shipping Charges

  • Prepaid Orders: Free shipping, no additional charges.

  • COD Orders: Free shipping. A ₹100 COD handling fee applies, plus a ₹200 advance/token payment collected at checkout (adjusted against your order total). This is charged to confirm order authenticity and minimize non-delivery/RTOs.

4. Delivery & Risk

  • Risk of loss transfers to customer upon delivery
  • Delays caused by courier partners are beyond company control

5. Failed Delivery / RTO

If delivery fails due to customer unavailability/refusal:

  • Order may be returned to origin
  • Re-shipping charges shall be borne by the customer