Yes. Big Feeet ships to addresses across India with free shipping — on both Prepaid and Cash on Delivery (COD) orders.

Yes. Pay ₹300 online to book your order, and the balance when it arrives at your door. The ₹300 is adjusted against your order total — it is not an extra charge. A ₹100 COD handling charge is added to COD orders.

Booking with ₹300 lets us confirm the order is genuine, so we can dispatch faster and keep our prices where they are. Shipping stays free across India on both prepaid and COD orders.

• We don't currently have the facility to let you know if or when an item is due back in stock. As we like to offer you new and exciting products regularly we don't tend to restock a lot of our items again.
• We are always looking at improving your shopping experience so if this changes, we'll let you know.
• You could also look for something similar – all you need to do is type a product description into the search box on our website. Our New Arrivals section includes all our latest items, so it's always worth a look!

• We cater to customers located within India only. At present we do not accept orders for international shipping.
• Orders are processed within 1–3 business days. Delivery usually takes 2–5 business days to metro cities and 4–7 business days to other locations.
• Shipping is free across India on both prepaid and COD orders.
• On COD orders, a ₹100 handling charge is added to your total, and ₹300 is paid online to book the order. That ₹300 is adjusted against your order total — the balance is collected on delivery.
• We have tied up with several logistics partners for smooth deliveries across India. All your shipment related queries would be addressed directly by our customer support team.

• We offer a one-time exchange for a size mismatch or for a different product. Raise the request within 48 hours of delivery by email or WhatsApp, with your order ID and photos of the product.
• The product must be unused, unworn and returned in its original packaging with all tags, labels and box contents.
• Reverse shipping is paid by the customer. You can self-ship, or ask us to arrange a pickup for a nominal charge where available.
• If the new product costs more, the difference is paid before dispatch. If it costs less, the difference is refunded to your original payment method within 7 working days after the returned pair passes inspection.
• Your replacement is dispatched within 3–5 working days after the returned pair is approved.

• 100% claim is allowed if there is any manufacturing defect in the product within 1 month of purchase with the copy of the bill.
• Product older than 1 month & under 3 months has to be sent to us with Original bill, please ensure that the defect claimed is genuine i.e. no external defect has been caused intentionally or un-intentionally especially by Rough usage, Dog bites, Silencer burns, Usage of Razor / Blunt object etc.
• An approval will be provided by us based on the genuineness, usage & repair-ability. If unrepairable the claim value may vary from 50 to 100% of the product's price.
• No Claims will be entertained under any circumstances of product more than 3 months old.

• All products are non-returnable and non-refundable, except as set out in our exchange policy or as required by law.
• If you exchange for a lower-priced product, the price difference is refunded to your original payment method within 7 working days after the returned pair passes inspection.
• Received a damaged, defective or wrong item? Tell us within 48 hours of delivery with photos or video, and we will replace it at no extra cost.